Our Cosmetic Grading System Explained

What are graded cosmetic conditions?


We grade each of our machines with letter grades: A is the highest and C the lowest. This grade reflects the cosmetic condition of the machine and what you can expect when you purchase from different grading categories.  Many of our customers have asked us for images and descriptions of the different cosmetic grades we offer, so here is our list!



This grading system is ONLY describing the cosmetic condition of the machine – all of our machines are tested in house by Apple® certified technicians and guaranteed functional.


Grade A:

A Grade A unit is generally considered ‘very good’ or ‘like new.’ Please note that this does not mean that a machine will come with OEM packaging. A Grade A cosmetic condition indicates that there may be very few and faint scratches or scuffs, if any. While a Grade A machine will not be flawless, you should not expect to find any significant, noticeable cosmetic blemishes.

Grade B:

For this cosmetic grade, cosmetic blemishes will be present and noticeable. These blemishes include scratches, scuffs, and nicks. Minor denting is possible, although this does not include large dents. Blemishes might occur more noticeably on areas that are not as often seen (such as the bottom of a laptop or desktop), but can be present on other areas of the machine. Keys may be slightly worn. A Grade B unit would be equivalent to a ‘good’ condition.

Grade C:

This grade is an ‘acceptable’ condition. Cosmetic blemishes will be noticeable and can be large. This does include scratching, scuffing, chipping, and denting. A Grade C unit will function perfectly, despite any cosmetic issues. Keys may be worn enough that letters are not recognizable. Hinges or feet may be missing. Scratching and laminate problems may exist on the screen and bezel; LCD issues such as pressure marks or dead pixels are usually explicitly mentioned, although there is a chance that LCD issues may be present in a Grade C machine.

PLEASE NOTE: LCD issues such as screen burn, bleed, and dead pixels are usually explicitly mentioned. We do our best to notate these issues in an individual listing; however, Grade C units may have some minor LCD issues. No more than 10% of the screen will be affected by these LCD issues.

If you have any questions about our grading system, please give us a call and we will be happy to assist.

We can be reached 9am-5pm PST M-F at (805) 745-8587.

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