Warranty Service

What does the warranty cover?

  • iPowerResale warrants the Apple-branded hardware product and Apple-branded accessories contained in the original packaging against defects in materials and workmanship when used normally (see Terms of Limited Warranty for more information)

What does the warranty not cover?

  • Product that is oxidized/has liquid damage
  • Damage or failure arising out of an accident
  • One or several components of the products were manipulated by the buyer or by a third party not authorized by iPowerResale in connection with the defect for which the buyer seeks warranty coverage
  • Damage or failures arising out of a misuse, abuse, neglect, mishandling, misapplication, faulty installation, improper maintenance, or improper voltage supply

Do I need to pay for shipping?

  • Standard shipping is always free for items shipping within the continental U.S.
  • Expedited and international shipping may incur an additional fee

How long will it take to get my item serviced?

  • Items are typically repaired or replaced within 72 hours from receipt. Please reach out to our office if more information is needed!

Out-of-Warranty Service

What are my out-of-warranty options?

  • For out-of-warranty items we recommend contacting Apple for software assistance, diagnostics, and/or repair quotes

What are our service rates?

Here at iPowerResale we offer in-house data/software and hardware repairs, restorations, upgrades, and service options

Basic Rates

  • Hourly Labor Rate: $129.00
  • On-Site Service: $129.00, 1 hour minimum
  • Diagnostics Fee: $39.00
  • Data Backup, Recovery, & Restore: $129.00

Delivery Issues

What if my item arrives damaged?

  • If your item arrives damaged please be sure to take photos of the shipping box and all items contained. Please do not discard any shipping materials and contact our office immediately

What if my item was returned to sender?

  • Please reach out to our office if you would like the item re-shipped. We will ask you to verify your address and whether someone will be available to sign for the package

6383 Rose Ln. Ste. A,
Carpinteria, CA 93013


Monday - Friday