Troubleshooting Guide: iPad Won't Turn On

Facing the frustration of an iPad that won't turn on? Stay calm and follow this comprehensive troubleshooting guide to identify and resolve the issue. Whether you have an iPad, iPad Air, iPad Pro, or iPad mini, these steps will help you get your device up and running again.


Table of Contents

    • Check the Basics
    • Perform a Hard Reset
    • Charge your iPad
    • Inspect for Physical Damage


Check the Basics

Before diving into advanced troubleshooting, make sure to check the basics:

    1. Ensure Sufficient Charge: If your iPad's battery is completely drained, it might not turn on immediately when connected to a power source. Allow it to charge for at least 30 minutes before attempting to turn it on.
    2. Check the Display: It might sound obvious, but make sure the screen isn't simply turned off. Press the **Power button** or **Home button** (depending on your iPad model) to wake up the display.


Perform a Hard Reset

If your iPad is unresponsive, a hard reset might do the trick:

    1. Press and hold both the Power button and the Home button (or Volume Down button on Face ID models) simultaneously.
    2. Keep holding both buttons until you see the Apple logo on the screen.
    3. Release the buttons and let your iPad restart.


Charge your iPad

If your iPad's battery is critically low, it might not have enough power to turn on. Follow these steps:

    1. Connect your iPad to a power source using a genuine Apple charger and cable.
    2. Leave it connected for at least 30 minutes.
    3. After charging, attempt to turn on your iPad again.


Inspect for Physical Damage

Physical damage or exposure to liquid can prevent your iPad from turning on. Inspect your device for any signs of damage, cracks, or exposure to moisture. If you identify any issues:

    1. If there's obvious damage, contact Apple Support or visit an Apple Authorized Service Provider for assistance.
    2. If your iPad has been exposed to liquid, dry it thoroughly and avoid turning it on until you're sure it's completely dry.


Contact Apple Support

If none of the above steps resolve the issue and your iPad still won't turn on, it's recommended to contact Apple Support for further assistance. They can help diagnose the problem and provide guidance on potential solutions.

By following these troubleshooting steps, you can increase the chances of resolving the issue and getting your iPad to turn on again.