Troubleshooting Guide: Mac Not Charging

Is your Mac not charging properly? Don't worry; you can try troubleshooting this issue yourself with the help of this comprehensive guide. Our experts have compiled a set of solutions to help you resolve charging-related problems on your Mac. Follow these troubleshooting steps, and if you need further assistance, feel free to contact us using the information provided below.


Table of Contents

  • Check Power Connection
  • Inspect the Charging Cable and Adapter
  • Clean Charging Port and Connectors
  • Reset SMC
  • Check for Software Updates
  • Contact Apple Support


Check Power Connection

Start by checking the power connection of your Mac to ensure it's properly connected. Follow these steps:

  1. Check if the charging cable is securely plugged into your Mac and the power adapter.
  1. Ensure the connection is tight and secure on both ends.
  1. If using a power adapter with a detachable plug, make sure it's properly connected to the adapter brick.

By ensuring a proper power connection, you can eliminate any potential loose or faulty connections causing the charging issue.


Inspect the Charging Cable and Adapter

Inspect the charging cable and power adapter for any visible signs of damage or wear that may be affecting their functionality. Follow these steps:

  1. Carefully examine the charging cable, including the connectors and cable itself.
  1. Look for any frayed wires, bent pins, or other visible damage.
  1. Inspect the power adapter for any signs of damage or overheating.
  1. If you notice any issues, consider using a different charging cable or adapter.

Using a damaged charging cable or adapter can prevent your Mac from charging properly and may cause further damage.


Clean Charging Port and Connectors

Dust, debris, or dirt in the charging port or connectors can interfere with the charging process. Follow these steps to clean them:

  1. Power off your Mac.
  1. Use a soft, dry, and lint-free cloth to gently clean the charging port and connectors on both the Mac and the charging cable.
  1. Avoid using water or liquid cleaners, as they may damage the electronics. 

By keeping the charging port and connectors clean, you can ensure a reliable charging connection.


Reset SMC 

Resetting the SMC (System Management Controller) can help resolve charging-related issues. Follow these steps to reset the SMC:

  1. Shut down your Mac.
  1. For Macs with a T2 chip: Press and hold the power button for about 10 seconds, then release it. Wait a few seconds, then press the power button again to turn on your Mac.
  1. For Intel-based Macs: Disconnect the power adapter from your Mac and remove the built-in battery (if removable). Press and hold the power button for at least 10 seconds. Reconnect the battery and power adapter, then turn on your Mac.


Check for Software Updates

Keeping your Mac's software up to date can address potential charging-related bugs. Follow these steps to check for updates:

  1. Click on the Apple menu in the top-left corner of your screen and select "System Preferences."
  1. Click on "Software Update" and follow the on-screen instructions to update your Mac's software.


Contact Apple Support

If you've followed the above troubleshooting steps and your Mac still isn't charging, it's advisable to contact Apple Support. They have the expertise to assist you in such situations and can provide personalized guidance to resolve the problem.