Troubleshooting Guide: Mac Power Cable Not Working

Is your Mac power cable not working properly? Don't worry; you can try troubleshooting this issue yourself with the help of this comprehensive guide. Our experts have compiled a set of solutions to help you resolve power cable-related problems on your Mac. Follow these troubleshooting steps, and if you need further assistance, feel free to contact us using the information provided below.


Table of Contents

  • Check Power Cable Connection
  • Inspect the Power Cable
  • Test with a Different Power Outlet
  • Try a Different Power Cable
  • Contact Apple Support


Check Power Cable Connection

Start by checking the connection of your Mac power cable to ensure it's securely connected. Follow these steps:

  1. Check if the power cable is properly plugged into your Mac and the power adapter.
  1. Ensure the connection is tight and secure on both ends.

By ensuring a proper power cable connection, you can eliminate any potential loose or faulty connections causing the issue.


Inspect the Power Cable

Inspect the power cable for any visible signs of damage or wear that may be affecting its functionality. Follow these steps:

  1. Carefully examine the entire length of the power cable, including the connectors.
  1. Look for any frayed wires, bent pins, or other visible damage.
  1. If you notice any issues, it's recommended to discontinue using the power cable and replace it with a new one.

A damaged power cable can cause charging or power-related issues and should be replaced to ensure safe and reliable operation.


Test with a Different Power Outlet

Sometimes, the power outlet itself may be causing the issue. Test your Mac power cable with a different power outlet to rule out any problems with the current outlet. Follow these steps:

  1. Unplug the power cable from the current power outlet.
  1. Plug the power cable into a different, known-working power outlet.
  1. Check if your Mac charges or powers on when connected to the different power outlet.

By testing with a different power outlet, you can determine if the issue is with the power cable or the original power outlet.


Try a Different Power Cable

If the previous troubleshooting steps didn't resolve the issue, try using a different power cable with your Mac. Borrow a power cable from a compatible Mac or purchase a new one. Follow these steps:

  1. Connect the different power cable to your Mac and the power adapter.
  1. Check if your Mac charges or powers on with the different power cable.

If your Mac works properly with the different power cable, it indicates that the original power cable may be faulty and needs to be replaced.


Contact Apple Support

If you've followed the above troubleshooting steps and are still experiencing power cable-related issues with your Mac, it's advisable to contact Apple Support. They have the expertise to assist you in such situations and can provide personalized guidance to resolve the problem.