Troubleshooting Guide: Mac Running Slow | How to Speed It Up

Is your Mac running slower than usual? Don't worry, we've got you covered. Our tech experts have compiled a troubleshooting guide to help you resolve the issue and get your Mac running smoothly again. Give these solutions a try, and if you still need assistance, feel free to reach out to us using the contact information provided below.


Table of Contents

  • Update your software
  • Reinstall macOS


Update your software

Keeping your software up to date is crucial for optimal Mac performance. Follow these steps to update your macOS and built-in apps:

  1. Before proceeding, it's always recommended to back up your Mac to ensure your data is safe.
  2. Click on the Apple symbol in the top-left corner of your screen and select "System Preferences.”
  3. Locate and click on "Software Update" in the System Preferences window.
  4. The system will check for available software updates:
        • If your Mac is up to date, no further action is needed.
        • If updates are available, click on "Update Now" or "Upgrade Now" to install them. You may be prompted to enter your password or restart your computer.
  1. In case you don't see "Software Update" in your System Preferences window, try using the "Search" function to look it up. Alternatively, visit the App Store and navigate to the "Updates" tab to check for available updates.


Reinstall macOS

If updating the software didn't resolve the performance issue, you can reinstall macOS using macOS Recovery. Follow these steps based on the type of Mac you have:

Apple silicon

  1. Turn on your Mac and continue to press and hold the power button until the startup options screen appears.
  2. Select "Options" and click "Continue."

Intel-processor based Mac

  1. Turn on your Mac and press Command ()-R simultaneously. Keep holding the keys until the Apple logo or another screen appears.

If prompted, select your user profile, click "Next," and enter your password.


Reinstall macOS

Rest assured that reinstalling macOS won't delete your data. Follow these steps to reinstall:

  1. Make sure your Mac is connected to the internet.
  2. In macOS Recovery, click on "Utilities" and then select "Reinstall macOS." Click "Continue" to proceed.
  3. If prompted, enter the password you use to log into your computer to unlock your disk.
  4. If your disk isn't recognized or you receive an error message, you might need to erase your disk before proceeding. Make sure to back up your data before doing so.
  5. Select "Macintosh HD" as the destination to install macOS if prompted.
  6. Leave your Mac powered on and open to allow the installation process to complete. Your Mac may restart several times, and the screen may turn on and off during this process.



Still facing issues?

If the troubleshooting steps haven't resolved the problem, here's what you can do:

  • If you haven't already, reach out to our customer support for further assistance.

We're committed to helping you resolve any issues with your Mac and ensure you have a seamless experience.